[John Kingan]

Needing some help please ,Using a Gateway nv54,on win 7sys, Just installed Skype next day All hotmail page had changed and there was no toolbar,very awkward to use..any Ideas apart from deleting Skype ?? Thanks for any help

[norm201]

John Kingan, on 2010-07-30 07:39, said:

Needing some help please ,Using a Gateway nv54,on win 7sys, Just installed Skype next day All hotmail page had changed and there was no toolbar,very awkward to use..any Ideas apart from deleting Skype ?? Thanks for any help

John,

I have no idea what could have happened, but I would uninstall Skype and re-install. Be sure to use something like REVO uninstall to be sure get all parts of Skype out before re-install. Also re-boot after removing Skype. Let us know if this helped.

[John Kingan]

Thanks for that will try

[JoeP]

John Kingan, on 2010-07-30 06:39, said:

Needing some help please ,Using a Gateway nv54,on win 7sys, Just installed Skype next day All hotmail page had changed and there was no toolbar,very awkward to use..any Ideas apart from deleting Skype ?? Thanks for any help

Microsoft have been rolling out a new update to Hotmail which changes the UI considerably. Can you post a screenshot of what you have? Be sure to "whiteout" any sensitive information.

Joe

[John Kingan]

Sorry mate there seems to be no way to do anything ......there is no tool bar and I do not run IE8 tried to revert to IE7 from this new page ..no luck..Skype is gone and no change..I.m Still lost

[Roderunner]

John, try accessing your Hotmail with Windows Live Mail http://www.microsoft...&displaylang=en

[JoeP]

John Kingan, on 2010-07-30 09:46, said:

Sorry mate there seems to be no way to do anything ......there is no tool bar and I do not run IE8 tried to revert to IE7 from this new page ..no luck..Skype is gone and no change..I.m Still lost

You do NOT need anything in IE to cature a screenshot. See A Guide to Attaching Screenshots » Windows Secrets Lounge for information on capturing a screenshot. In point number one, you can use MS Paint or any other graphics program if you don't have MS Photo Editor.

Joe

[Ian B Brown]

JoeP, on 2010-07-30 16:41, said:

You do NOT need anything in IE to cature a screenshot. See A Guide to Attaching Screenshots » Windows Secrets Lounge for information on capturing a screenshot. In point number one, you can use MS Paint or any other graphics program if you don't have MS Photo Editor.

Joe

Joe,

That post could do with updating to include details about the snipping tool included with Windows 7 (and Vista so I've heard.)

[John Kingan]

Sorry mate (newby) dont have Office or Paint .Have to find out how to get it in ,,Meantime IE7 is Bl---------dy hopeless

[t8ntlikly]

John Kingan, on 2010-07-31 04:53, said:

Sorry mate (newby) dont have Office or Paint .Have to find out how to get it in ,,Meantime IE7 is Bl---------dy hopeless

If you don't have Paint, or Office use the Snipit tool that is available in Win7. you can save that as a .jpeg and attach it here.

[JoeP]

John Kingan, on 2010-07-31 06:53, said:

Sorry mate (newby) dont have Office or Paint .Have to find out how to get it in ,,Meantime IE7 is Bl---------dy hopeless

If you are running Windows you've got Paint, unless you've delete or uninstalled it.

Joe